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Brown University
Providence, Rhode Island, United States (on-site)
15 days ago


Director, Academic Records
The Warren Alpert Medical School
Brown University | Providence, Rhode Island

The Director, Academic Records oversees and manages records and registration-related services focusing on high standards of student service and integrity of student records, including development, enhancement, and documentation of registration and records-related procedures. The Director oversees the records, registration, and scheduling functions in the internal medical school scheduling database (OASIS) and is the liaison to the University Registrar’s Office responsible for ensuring the accuracy of medical students’ records and registration in the official University database (Banner). The Director is responsible for effective and sustainable registration-related services, including course enrollments and scheduling, course configuration and annual updates, and grade reporting. The Director ensures that student records are maintained and updated and that data is kept in sync across all systems, including but not limited to OASIS, Electronic Medical Student Record (EMSR), the National Board of Medical Examiners (NBME), Banner, American Association of Medical Colleges (AAMC), Liaison Committee on Medical Education (LCME), and Electronic Residency Application Service (ERAS) so that tuition charges, the official student transcript, and documents/data/reports provided to external agencies and constituents are timely and accurate. In addition, this position defines critical systems and process improvement and information needs and creates, modifies, and provides solutions, technical support, and reports for all student record and registration functions within AMS.


Education and Experience

  • Bachelor’s degree (Master’s preferred) and 5-7 years’ experience required (or equivalent combination of education and work experience).
  • Requires an in-depth understanding of current computer systems – Banner and Oasis and their reporting tools, including Cognos – and the technical expertise to develop additional technical solutions within the AMS when necessary.
  • Requires working knowledge of the full range of computing functions such as programming, networks, systems, operations, databases and the ability to apply this knowledge to office needs.
  • Experience in the implementation and management of student administration software in a university environment is highly desirable.
  • Experience working in a medical education setting is highly desirable.
  • Experience with desktop reporting tools such as Cognos is highly desirable.
  • Experience with database-driven web development and FileMaker Pro is highly desirable.

Job Competencies

  • Excellent organizational, problem solving, and planning skills and the ability to maintain meticulous attention to detail while juggling competing priorities
  • Excellent interpersonal, oral, and written communication skills with a strong customer service orientation
  • Combination of facility with systems and the ability to relate well to both students and faculty
  • Ability to converse knowledgeably with technical support teams (Oasis, CIT, BioMed)
  • Ability to maintain a complex database infrastructure
  • The ability to use judgment, patience and decisiveness in a high volume, high activity and often pressure filled environment regarding transcript, residency application and graduation requirement deadlines
  • Strong systems, planning, problem-solving and communication and collaboration skills are required, along with the ability to work under pressure and meet deadlines
  • High level knowledge of FERPA requirements and ability to communicate requirements and provide guidance to other members of the AMS community
  • Possesses a willingness and ability to support a diverse and inclusive campus community


In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown site. 

To apply, please use this link to directly view the position on Brown’s Career Site:

Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.

About Brown (Please visit our website and get to know us better at:

Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.

With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse campus community consists of about 4,500 staff and faculty, 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting.

Brown offers competitive benefits such as a generous retirement plan and education programs; details are available at:

Job Information

  • Job ID: 65772555
  • Workplace Type: On-Site
  • Location:
    Providence, Rhode Island, United States
  • Company Name For Job: Brown University
  • Position Title: Director, Academic Records
  • Job Function: Academic / Research
  • Job Type: Full Time
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