Description

West Creek 5 (12075), United States of America, Richmond, Virginia

Manager, Information Assurance Third Party Management

The Information Assurance Third Party Management (IA TPM) program defines the framework for Third Party Oversight and Risk Management protecting Capital One's information. The goal of IA TPM is to confirm the third party's ability to effectively safeguard our data and provide continual services. This role will support the governance framework with a strong focus on process management and program maturity. We are seeking a forward-leaning, self-starter who will help us innovate and improve the overall effectiveness and efficiency of the IA TPM program.

The ideal candidate will be a highly-motivated, self-starting professional with a solid foundational understanding and experience in process, relationship, and program management. The candidate will have well-developed communication and intrapersonal skills. The candidate must be a strong team player demonstrated by an ability to work efficiently with other team members cross functionally. The candidate will also be detail-oriented, results-focused, and have a proven track record of driving tasks to completion.

Responsibilities:

• Drive program innovation by guiding cross-department initiatives through to completion
• Manage team communications
• Draft plans, educational materials, and communications designed to provide stakeholders with timely and accurate information regarding IA TPM initiatives
• Develop lasting partnerships with various enterprise teams while balancing risk, business objectives, and business impact
• Establish a positive relationship and collaborate with internal partners and stakeholders to help formulate strategy and influence production
• Proactively identify impediments and appropriately drive resolution using network of peers and formal channels (including escalation if required)
• Effectively prioritize work and manage capacity
• Provide visibility into delivery targets and progress while integrating Agile principles into team practices and work products

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 5 years of experience with Process Management
• At least 1 year of experience with Risk Management
• At least 1 year of experience in Relationship Management
• At least 1 year of experience with Agile Methodologies

Preferred Qualifications:

• Bachelor's Degree
• 3+ years of experience with Business Process Management (BPM), Six Sigma, or Lean process improvement techniques
• 3+ years of experience with third party risk management
• 1+ years of experience analyzing data, structured and unstructured
• Knowledge of governing frameworks (PCI DSS, NIST, or ISO)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.